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Help Centre

Shipping

Find answers to our most common questions.

How long should I expect my order to take to be delivered?

We aim to have your order packed and on its way to you as soon as possible, however from time to time, and during high demand periods (i.e. promotional periods) we may experience some short delays. 

Once your package has been collected by the courier, deliver times may vary based on your destination. You can find our shipping times and rates here. 

Alternatively, if you have any questions about your order, you can email us at hello@egmonthoney.co.uk

How long will my order take to arrive?

For UK orders, delivery usually takes 1–3 business days. Orders under £50.00 have a £5.00 delivery charge, while orders over £50.00 qualify for free shipping.

How can I track my order?

Once your order has been dispatched, you will receive shipping information with your order confirmation or delivery notification. You can use the tracking details provided to follow your order.

Do you offer international shipping?

Yes, we offer worldwide delivery. For international shipping rates and delivery information outside of the UK, please visit our New Zealand website.

Still need help?

Our team aims to respond within 24 hours, Monday to Friday.